LoopIQ Education FAQ
Education is a verified, noncommercial learning tier. The rules below are part of the Education offer and supplement the Terms and Privacy Policy.
Who qualifies?
Current students, educators, and registered apprentices may qualify. Eligibility is personal to the verified account and may not be transferred or shared.
How is eligibility verified?
Use the email address on your signed-in account when its institutional domain is in our approved registry. If the domain is not registered, you may submit a current document showing student, educator, or registered-apprentice status. Documents are reviewed through an access-restricted workflow. Pending supporting documents are automatically deleted after 30 days if they have not been reviewed; you can submit current evidence again if that happens.
How long does verification last?
Approval lasts up to 12 months. In-app expiration reminders appear during the final 30 days, with an additional warning during the final 7 days. Existing Education access may continue for a 30-day grace period after expiration, but new Education checkout requires active verification. If eligibility is not renewed by the end of grace, Education access is removed and the Education subscription is cancelled so it cannot keep renewing.
What happens to supporting documents?
Verification documents are stored in a private, access-restricted bucket for review. Reviewed documents are automatically scheduled for deletion within 30 days after review. Verification status and the minimum audit record needed to operate the program may be retained separately.
What does Education include?
Education includes the Learning Lab, bounded single-loop learning capabilities, and up to 100 AI Instructor interactions per calendar month. It does not include Pro, Team, production-connector, SSO/SCIM, or organizational capabilities, and it has no free trial.
Can I use Education for professional work?
No. Education is for noncommercial learning, coursework, training, and apprenticeship practice. Paid professional single-loop work requires Personal; advanced engineering workflows require Pro; shared or organizational workflows require Team or Enterprise as applicable.
Will LoopIQ automatically move me to a more expensive plan?
No. Loss or expiration of Education eligibility does not automatically upgrade you to Personal, Pro, Team, or any higher-priced plan. You choose any future upgrade yourself.
How do cancellation and refunds work?
You may cancel through the customer billing portal. Cancellation normally takes effect at the end of the paid billing period unless LoopIQ cancels sooner because Education eligibility has ended or been revoked. Fees already paid are non-refundable except where required by law or where LoopIQ explicitly approves a refund. A refund does not create or restore Education eligibility.
Can eligibility be revoked?
Yes. LoopIQ may revoke Education verification immediately if evidence is invalid, no longer current, was obtained through misrepresentation, or the Education-use boundary is materially violated. Revocation removes Education entitlement even if a payment record still exists.