Terms of Service

Last updated: July 16, 2026 · Effective on account creation.

These Terms of Service (“Terms”) govern your access to and use of Savi LoopIQ (the “Service”), operated by Lee Savage, Savage Management Holdings Inc. (“we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Read this first. Savi LoopIQ produces tuning recommendations for industrial control loops. Applying those recommendations to real equipment can affect process safety, equipment integrity, product quality, and human safety. See our Safety Disclaimer. You are solely responsible for validating any output before applying it to real hardware.

1. Eligibility and accounts

You must be at least 18 years old and legally able to enter contracts. You are responsible for maintaining the confidentiality of your sign-in credentials and for all activity under your account. Notify us immediately at security@savagetechnicalsolutions.com of any unauthorized use.

2. Subscription plans and billing

The Service is offered on subscription plans (Personal, Pro, Team) as described on the pricing page. Fees are billed in advance by our payment processor, Stripe. Subscriptions auto-renew until cancelled. You can cancel at any time from the billing portal; cancellation takes effect at the end of the current billing period, and fees already paid are non-refundable except where required by law.

We may change pricing on 30 days' notice. If you do not accept the new pricing, your only remedy is to cancel before the change takes effect.

3. Free trial

Where a plan includes a free trial, we will begin billing at the trial's end unless you cancel beforehand. You may cancel during the trial for no charge.

4. Acceptable use

You agree not to:

Use the Service to violate any law, regulation, or third-party right.
Reverse-engineer, decompile, or attempt to derive source code, except to the extent applicable law permits.
Interfere with, disrupt, or place undue load on the Service or its infrastructure.
Upload malware, illegal content, or data you do not have the right to share.
Use the Service to build a competing product or service.
Share your account with anyone outside your plan's seat count.

5. Your content and data

You retain all rights to bump-test data, trend files, and configurations you upload (“Your Content”). You grant us a limited, worldwide, royalty-free license to process, store, and transmit Your Content solely to operate the Service for you. We do not sell Your Content, and we do not use Your Content to train third-party AI models.

See our Privacy Policy for details on how personal data is handled.

6. AI features

The Service uses third-party large language models (currently Perplexity) to power the AI Instructor and related features. AI output is probabilistic, can be wrong, and must not be relied on as engineering advice. See the AI Instructor Notice.

7. Intellectual property

The Service, including software, models, UI, and documentation, is owned by us or our licensors and protected by intellectual-property law. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service.

8. Beta features

Features labelled “beta”, “preview”, or similar are provided “as is” for evaluation. They may be changed, deprecated, or removed without notice and may be less reliable than the general Service.

9. Termination

You may stop using the Service at any time by cancelling your subscription. We may suspend or terminate your account for material breach of these Terms, non-payment, or actions that create legal or safety risk for us or other users. On termination we will provide a reasonable period (at least 30 days) to export Your Content, after which we may delete it.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR PRODUCE SAFE OR OPTIMAL TUNING RESULTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, PRODUCTION, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) US$100.

12. Indemnification

You agree to defend, indemnify, and hold us harmless from any third-party claim arising from (i) your use of the Service, (ii) Your Content, (iii) your violation of these Terms, or (iv) your application of tuning recommendations to physical equipment.

13. Governing law and disputes

These Terms are governed by the laws of the State of Nevada, USA, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Clark County, Nevada, and you consent to personal jurisdiction and venue there. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified via email or in-app notice at least 15 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

15. Contact

Savi LoopIQ / Lee Savage, Savage Management Holdings Inc., Las Vegas, NV, USA
legal@savagetechnicalsolutions.com